FAQS About Community Resource Case Management/Social Services.
You can apply for MTCM by contacting one of our offices today.
MTCM Target populations: Who is Eligible?
Individuals with intellectual and related disabilities
Adults with serious and persistent mental illness
At-risk pregnant women and infants
Individuals with psychoactive substance disorder
Individuals at risk for genetic disorders
Individuals with head and spinal cord injuries and related disabilities
Individuals with sensory impairments
Adults with functional impairments
If you get Medicaid, you can decide if want MCM services. You have the option to receive services from a MTCM case manager, who can…
figure out what services you need
help you get needed services
help you with problems
provide ongoing support
Your decision will not affect your right to access other Medicaid services you qualify for. If you say yes, you pick the provider whom you will work with. You also have the right to change Medicaid Targeted Case Management providers at any time. SCDHHS must be contacted to assist in making this change, so please get in touch with us by any of the methods listed at here.
How to Choose a Provider
If you are eligible and want to work with a MTCM provider, a list of enrolled/qualified providers will be shared with you. You must choose your provider. Participants and their legal representatives should interview prospective providers to assist in deciding who will best meet their needs. Sometimes a simple call with questions will help you make better choices about the care you receive.
Think about what things are most important to you and/or your family member. Talk about these needs with the providers you contact.
Ask them what role you and your family members have in planning services.
Ask them why you should choose them as your provider.
Ask how they will make sure you get the services you need.
Ask how they will help you if you have problems with their services.